Calign is a booking platform for service businesses. This policy explains what data we collect and how we use it. It's maintained by Calign and is not legal advice or a certification.
What we collect
- Account data you give us — name, email, business details, service configuration.
- Booking data your customers submit — name, email, phone, address, appointment details.
- Usage data such as log entries and error reports needed to run the service.
- Payment metadata (never full card numbers) when using paid features.
How we use it
We use your data to run the platform, send you and your customers transactional messages (confirmations, reminders, quotes), improve the product, and meet our legal obligations. We don't sell personal data.
Subprocessors
We use trusted subprocessors to operate: cloud hosting, database, email delivery, and payment processing. These providers act on our behalf under contract and are only given the data they need to perform their role.
Retention
We keep booking and account data for as long as your account is active and for a reasonable period afterward to meet legal, accounting, and dispute-resolution needs. You can request deletion at any time.
Your choices
You can update your data from your dashboard, unsubscribe from marketing email at any time, and request export or deletion by writing to
privacy@calign-ai.com.
Security
We use industry-standard controls including encryption in transit, hashed credentials, row-level security on our database, and least-privilege access. No system is perfect; report suspected issues to
security@calign-ai.com.